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Business Hotel Kramsacherhof
Claudiaplatz 9 - A-6233 Kramsach
Tel. +43 5337 63987
FAX +43 5337 65740

Online Dispute Resolution platform of the European Commission


Design & technical implementation

netwerk Kreidl GmbH & CO KG
Internet advertising agency
Dorfstrasse 16
A-6275 Stumm im Zillertal, Austria



© coco / fotolia.com
© ARochau / fotolia.com

Alpbachtal Seenland tourist office
Kreidl family

Platform for online dispute resolution by the European Commission



This data protection declaration is to inform users about the type, the extent and purpose of the collection and use of personal data by the responsible provider Business Hotel Kramsacherhof Claudiaplatz 9 - A 6233 Kramsach Tel. +43 5337 63987 FAX +43 5337 65740 info@kramsacherhof.com of this website. The legal data protection basis is the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) and the German Teleservices Act (Telemediengesetz – TMG).

Access data/Server logfiles

The owner or webspace provider collects data about site visits (so called logfiles). This data includes:

Name of visited webpage, file, date and time of visit, transferred data volume, browser used, operating system of user, referrer URL, IP-address and the requesting provider.

Protocol data is only used for statistical analysis and for the purpose of security, running this website and optimizing it. Data is only reviewed in case there is a legal reason to do so

Handling of personal data

Personal data means information that identifies or is used to identify an individual, including, but not limited to, name, address, telephone number, email address. However, data on preferences, hobbies, memberships or which websites have been viewed by someone are included by personal data, too. The provider collects, uses or forwards personal data via the website only if this is either permitted by a legal provision or disclosed by the user voluntarily and with the user’s explicit consent.


When contacting the provider (for example via the contact form or email), the users' details are stored for the purposes of processing their inquiry and in case there are any follow-up questions.


Stay up-to-date about us and our offers with the newsletter.

With the newsletter the provider informs the user about himself and his offers. If the user would like to receive the newsletter offered on the website, the provider requires a valid E-mail address from the user as well as information which permits the provider to check if the user is the holder of the E-mail address indicated or if the holder of the address indicated agrees to receive the newsletter. More data will not be collected. These data will be used only in the dispatch of the newsletter and will not be disclosed to third parties.

By registering for the newsletter, the provider stores the user’s IP address and the date of registration. This storage is solely for documentation purposes in case a third party abuses an E-mail address and logs on without the knowledge of the person entitled to receive the newsletter. The user’s consent to the storage of data, E-mail address and as well as the use for the dispatch of this newsletter can be revoked at any time. The revocation can be made via a link in the newsletter itself, in the user’s Profile area or by notification to the above contact details.

Inclusion of thrid-party services and content

It is possible that this online presence may include content from third parties such as videos from YouTube, maps from Google maps, RSS feeds or graphics from other websites. This always requires the provider of this content (hereinafter referred to as "third-party provider") to detect the IP address of the user. Without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required to display this content. We endeavor to only use content of providers who exclusively use the IP address to deliver this content. However, we have no influence if the third party provider stores the IP address. for example, for statistical purposes. If we are aware of this, we inform the users.


Cookies are small text based data files, that save specific information on the device (PC, smartphone etc.) used to access a website. They are used to enhance the usability of a website and the user experience (e.g. saving login data). Cookies are also used for statistic analysis of website usage in order to improve the online offer. Users are able to influence the use of cookies on a website. Most browsers offer an option to limit the use of cookies. You can also manage a large number of cookies from the American site www.aboutads.info/choices/ or the EU site www.youronlinechoices.com/uk/your-ad-choices/.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: tools.google.com/dlpage/gaoptout.

Alternative to the browser add-on or within the browser on mobile devices, please click "on this link" to prevent the future acquisition of data by Google Analytics within this website (the opt-out option only works with the browser and for this domain). An opt-out cookie will be stored on your device for this purpose. If the cookies are deleted from this browser, you must click on this link again.


This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Use of Facebook Social Plugins

This publication uses social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, United States (“Facebook”). The plugins are recognizable by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or with the addition of the “Facebook Social Plugin” sign. The list and the appearance of the Facebook social plugins can be found here: https://developers.facebook.com/docs/plugins/.

When a user visits a web page of this offer, which contains such a plugin, the browser connects directly with the Facebook servers. The contents of the plugin is transmitted directly from Facebook to your browser, which are then integrated into the website. The provider therefore has no influence on the amount of data that is raised by Facebook with this plugin and so informs the user accordingly to his knowledge:

By integrating the plugin Facebook receives information that a user has accessed the relevant page of the offer. If the user is logged into Facebook, Facebook can assign the visit to the Facebook account of the user. When users interact with the plug-ins e.g. press the “Like” (“Gefällt mir”) button to leave a comment, the corresponding information is sent directly from your browser to Facebook and stored there. Nevertheless if a user is not a member of Facebook, there is the possibility that Facebook captures the IP address of the user and stores it. According to Facebook only an anonymous IP address will be saved in Germany.

Purpose and scope of the data collection and further processing, the use of data through Facebook and the relevant rights and ways to protect the privacy of users can be looked up in the privacy policies of Facebook: https://www.facebook.com/about/privacy/. If a user is a member of Facebook and the user does not want Facebook to collect information via this offer about him and to link it to the data stored on Facebook, the user must log off on Facebook before visiting the website. It is also possible to block Facebook social plugins with add-ons for your browser, for example, the "Facebook Blocker".

+1 button by Google

This publication uses the “+1″ button of the social network, Google Plus, which is operated by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States is (“Google”). The button is indicated by the symbol “+1″ or “g” on a white or colored background.

When a user visits a web page of this offering, containing such a button, the browser connects directly to Google’s servers. The contents of the “+1″ button is directly transmitted by Google to the browser, which then integrates the button into the website. The provider therefore has no influence on the amount of data that Google collects with the button. According to Google no personal data will be collected without clicking on the button. Only data of logged in members are collected and processed, including the IP address.

Purpose and scope of the data collection and further processing, use of data by Google, and your rights and settings to protect your privacy can be looked up in Google’s Privacy Notices to the “+1″ button:  www.google.com/intl/de/+/policy/+1button.html and the FAQ: www.google.com/intl/de/+1/button/.


This publication uses the buttons of the Twitter service. These buttons are offered by Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They can be identified by terminology such as “Twitter”, “Tweet” or “Follow”, combined with a stylized blue bird or a white “t” on a blue tile. With the help of the buttons it is possible to contribute to this webpage on Twitter or to follow the publisher of this website on Twitter.

When a user visits a web page of this offer which contains such a button, the browser connects directly to the servers of Twitter. The content of the Twitter buttons will be transferred directly from Twitter to the user’s browser. Therefore the provider has no influence on the amount of data Twitter collects with this plugin and informs the user according to his knowledge. After this, only the IP address of the user and the URL of the website is transmitted with respect to the Twitter Button, but not used for other purposes, as the appearance of buttons. More information can be found in the Privacy Policy of Twitter at twitter.com/privacy.

Revocations, amendments, corrections, and updates

Users have the right to obtain information regarding data stored, on request and at no cost. Moreover, they are entitled to the correction of incorrect data and the blocking and deletion of their personal data, insofar as there is no legal obligation to retain such data.